Employee handbooks & workplace policies
Get your rules out of old emails and people's heads, and into one clear handbook everyone can use.
You get: a review of what you have, a revised handbook or specific policies, and a rollout plan.
What's included
- Develop or review employee handbooks
- Document internal policies and procedures
- Attendance, punctuality and absence policies
- Clarify responsibilities and job expectations
- Communication and escalation procedures
- Use of company resources and tools
- New-hire onboarding procedures
- Consistency check across existing policies
Harassment & misconduct prevention
Employees know where to report. Supervisors know what to do. Leadership knows when to step in.
You get: clear reporting procedures, defined responsibilities and training for staff and supervisors.
What's included
- Review of existing policies
- Reporting and escalation procedures
- Defined internal responsibilities
- Guidelines for receiving and documenting reports
- Training materials for employees and supervisors
- Review of reporting channels
- Clearer, more accessible procedures
- Anti-retaliation measures
Workplace conflict
Stop putting out the same fire. We find what keeps the conflict going (unclear roles, workload, leadership or communication) and fix that.
You get: an analysis of the causes and concrete recommendations to resolve and prevent it.
What's included
- Structured information gathering
- Who and which processes are involved
- Review of related policies and responsibilities
- Organizational factors behind the conflict
- Recommendations on communication, coordination and roles
- Procedures for similar situations in the future
- Escalation protocols
- Guidance for team leaders
Team effectiveness
Delays, errors and duplicated work usually come from how the work is organized, not from people not trying.
You get: a map of priority issues and an improvement plan with owners and follow-up.
What we look at
- Clarity of roles and responsibilities
- Task and workload distribution
- Communication between departments
- Bottlenecks and wait points
- Duplicated tasks or missing owners
- Quality of work procedures
- Onboarding and training
- Supervision and feedback
Hiring, onboarding & retention
When new hires leave fast, the cause is often what they were told, how they were onboarded or how they're supervised.
You get: a structured onboarding process, first-weeks checklists and metrics to track retention.
What's included
- Hiring process review
- Clear job competencies and expectations
- Review of what candidates are told
- Structured onboarding design
- Checklists for the first days and weeks
- Initial training materials
- Organizational causes of turnover
- Onboarding and retention metrics
Organizational assessments & workshops
Find out what's really getting in the way of communication, teamwork and buy-in, then fix it.
You get: a scoped assessment, practical recommendations and workshops for supervisors and teams.
What's included
- Organizational assessments with a defined scope
- Structured interviews, when appropriate
- Communication and coordination review
- Training needs analysis
- Workshops for supervisors and teams
- Support for organizational change
- Tools to clarify roles and expectations
- Internal feedback mechanisms
